Mods for HESK

Mods for HESK is a collection of modifications to the free helpdesk solution HESK.

With a responsive design built upon Bootstrap, Mods for HESK also has a clean, friendly user interface using today's design standards.


Download the latest version of Mods for HESK or language packs on the downloads page.


Need help? Something not working right? Visit the support page to find out how to get help.

New Features

Want to see what's coming next? Want to submit a feature request and vote on existing feature requests? Visit the Mods for HESK GitLab issue tracker!

Taking HESK to the next level with new features and modules, competing with commercial / enterprise helpdesk solutions.

Helpdesk homepage

Mods for HESK provides an all-new, responsive user interface, allowing your helpdesk to look and feel amazing, regardless of what device your users are on.

custom statuses table

Have tickets that don't quite fit into a status, or want to have more specific statuses? Now you can with custom status. Even decide which statuses are assigned to tickets based on what event occurred.

calendar week view

The all-new calendar module allows event and ticket due date management, right inside HESK. Set up event reminders and be emailed when an event is coming up, or if your important ticket is suddenly overdue.

drag and drop attachments

Mods for HESK has drastically improved the quality and usability of attachments, including:

  • Drag and drop attachment uploader
  • Attachments inserted directly into e-mail, instead of having users click on links to download attachments
  • Improved in-ticket attachment viewer, including inline image previews and download counts

rich text editor

Bored of plaintext emails that just don't get the point across as well as you wanted? Now use rich text, including images, lists, bold, and other formatting options. If it can be done with HTML, it can be done in Mods for HESK.

Easily have your third party applications communicate with HESK. Want to create a ticket via a custom website form, or from your build server? Just call the easy-to-use REST API.

The Mods for HESK REST API is currently under development at this time.

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